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Live Chat.....the Human Element!
Achieve Higher Sales Conversions, Higher Client Satisfaction, and Return Customers...All from One Quick to Install Software / Service Application.
One of the elements that are missing in any website is the human element. On most business websites, a customer with a question can either search for the answer to the question, or the customer can email the company and wait for an answer. The customer cannot speak with a salesperson to close the deal. With live chat, however this problem is solved. The need for customer interaction to help answer questions and facilitate sales has been the problem with e-commerce since the beginning days of e-commerce. Now we have the answer....Live Chat Integration! |
| Benefits |
- Automated visitor invitations
- Create your own questions
- View what the customer is typing as they type
- Multiple chat sessions
- Multiple operators
- Multiple Departments
- Multiple languages if required
- Sound alerts
- Offline messages
- Quick responses
- Chat transcripts and logging
- Canned messages
- Outsourcing available
- Training and Support
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