Add Vebsite’s
Click2Call to your website and your visitors will be able to click on your
click2call button and talk to a representative from your company just by entering the phone number of where they would like to be reached. Not only can your visitors speak with a live person, but based on where they are on your website,
C2C will route your visitors to the appropriate department within you company!
One of the elements that have been missing on the internet, particularly in the e-commerce area is the ability to speak with a live person. For many website visitors, there is still a sense of emptiness at the other end of the line, and C2C can be a great tool for filling that emptiness, keeping your visitors informed, and creating more conversions!
Provide Immediate Assistance for Your Visitors!
For example, a visitor is looking at t-shirts and has a question as to the different types of t-shirts on a certain web page within your site. You visitor clicks on your C2C button and enters his or her phone number. A representative from your company within the clothing department immediately calls your visitor and answers any questions regarding the t-shirts that your visitor may have. Talking with a live person can help to “seal the deal.” If a potential customer has reservations about your product or service and can speak with a live person who will help to distill any reservations that your potential customer has, thereby converting your visitor into a new customer.
The minute your company representative accepts the C2C request, a call is automatically placed to your visitor. C2C then sends complete information about your visitors to your company representative such as: the webpage they’re on; how they arrived on your site; searches they have performed; and applications that they have started. Other information that is sent to your company representative is: